Kitchen use is monitored via the facility access system using the member and associate access cards supplemented by the security camera system. Reserved time is per-session and does not accrue or roll-over from session to session. Members who require additional time at the end of their session may continue to use the facility to complete their work if required, so long as another member is not waiting to use the facility or has reserved exclusive use. Additional time will be charged in 15-mintue increments according to the current spot-use rate.
New members should plan for overage when making their reservations. We recommend scheduling one-and-a-half to two times as much as you think you need until you have developed a regular work plan for your time in our kitchen using our equipment. That will prevent you from having to stop work and vacate because others have reserved all of the next timeslots.
Fees for kitchen use beyond the scheduled time will be invoiced directly.
For members on the spot use plan, overage invoices will be generated monthly. Spot Use Members incurring no more than 30 minutes overage per session and no more than two hours overage in a calendar month will have that month’s overage fees waived. Invoices are due within 15 days. Invoices more than 30 days overdue will result in revocation of kitchen access until paid. Overage invoices can be paid by credit or debit card, check or ACH payment.
Any overage fees will be added to the next recurring invoice. Prepaid Recurring Use Members incurring no more than 30 minutes overage per session and no more than two hours overage in a calendar month will have that month’s overage fees waived. Members electing the recurring payment option will be automatically charged with the next invoice. Members electing manual payments must pay the overage fees with their next payment or kitchen access will be revoked until paid.
Overage fees do not apply to this type of membership. However, access is periodically audited and if found to routinely exceed the reserved time, Haddon Kitchen Incubators will request modification of the reservation and rate.