Members on the spot use or prepaid plans can reserve their timeslots by going to our reservation system and choosing from the available reservation timeslots.
Members on the postpaid recurring use plans should contact the Haddon Kitchen Incubator office to discuss their needs. Timeslots will be entered in the booking system and removed from spot use availability. Changes to these reserved slots require at least seven-day advance notice to the office so we can check and adjust the booking system. Additional spot use can be scheduled on the booking system until the new schedule can be accommodated. Previously paid time is not refundable. If we can accommodate a change without moving other clients, we will apply reserved time to the new schedule if applicable.
Cancellations for spot-use are accepted no less than 72 hours in advance of the time of reservation. Cancellation requires contacting Haddon Kitchen Incubators staff in person or via phone. Email cancellations will not be accepted. If a cancellation is necessary, the user will be allowed to choose from any available equivalent timeslots to reschedule.
Prepaid recurring use memberships are not refundable. The time has been set aside specifically for member businesses on this plan and is thus not available to others.
Postpaid monthly memberships are generally for large experienced businesses with predictable needs. As such, these are monthly flat-fee contracts and are not cancellable or refundable. Time reserved has been specifically set aside for member businesses on this plan and is thus not available to others.