Cancellations for spot-use are accepted no less than 72 hours in advance of the time of reservation. Cancellation requires contacting Haddon Kitchen Incubators staff in person or via phone. Email cancellations will not be accepted. If a cancellation is necessary, the user will be allowed to choose from any available equivalent timeslots to reschedule.
Prepaid recurring use memberships are not refundable. The time has been set aside specifically for member businesses on this plan and is thus not available to others.
Postpaid monthly memberships are generally for large experienced businesses with predictable needs. As such, these are monthly flat-fee contracts and are not cancellable or refundable. Time reserved has been specifically set aside for member businesses on this plan and is thus not available to others.